In brief
- NABH 6th Edition 2025 classifies the hospital Information Management System as a patient-safety parameter, not an IT function.
- Four architectural decisions — server room location, ICT riser strategy, nursing counter depth, and power classification — cannot be corrected cheaply after construction.
- Hospitals that leave digital infrastructure to post-handover vendors inherit compliance gaps, rework costs, and audit failures that begin in the schematic drawings.
The Brief Has Changed
For most of the hospitals I have worked on, the digital infrastructure conversation happened too late. The civil shell was largely decided. Riser shafts were committed. The nursing counter was set at 600mm because that is what the contractor proposed. And then the IT vendor arrived with a requirements list that the building could not easily accommodate.
NABH 6th Edition, effective January 2025, addresses this problem structurally. The Information Management System chapter — which covers the full stack of HIS, EMR, RIS/PACS, LIS, QMS, CDSS, and Tele-ICU — is now classified as a patient safety parameter, not an administrative function. For Platinum-tier accreditation, the hospital must demonstrate that its digital infrastructure was designed into the building. Not added after.
The Ayushman Bharat Digital Mission adds a further layer. ABDM requires hospitals to generate ABHA-linked patient IDs at registration, exchange data in HL7 FHIR R4 format, and maintain consent-managed records. Each of these has a spatial consequence that the architect must resolve — a specific counter geometry, a server room that maintains its temperature, a patient-facing display the counter design must accommodate.
"If the building fights the technology, the hospital cannot meet the standard. The walls, floor voids, riser shafts, and nursing station counters are now part of the accreditation picture."
Four Decisions That Cannot Be Retrofitted
There is a long list of digital design requirements — but in my experience, most problems trace back to four decisions made too early and too casually.
Where the server room is located
The server room is typically allocated last — whatever space remains after the clinical departments are planned. That space is almost always in the wrong location. For a hospital targeting Tier-III performance (99.982% availability — roughly 1.6 hours of permissible downtime per year), the server room must be on the ground floor, centrally located, with no wet areas above it and no high-voltage electrical plant within close proximity. It needs a floor-to-ceiling height of at least 3 metres, a raised anti-static floor of 300 to 450mm, and precision air conditioning — not a split AC — running on its own dedicated circuit. These are not generous specifications. They are the minimum to keep the hardware alive through a Rajasthan summer. In hospitals I have designed across Jaipur, Bikaner, and Sikar, the server room treated as a leftover space is the one that called us back — for emergency civil works, for insurance claims, or for failed pre-assessment audits.
The most common error
- Routing AHU condensate or drainage above the server room. A pinhole drip sustained over weeks destroys equipment without triggering any visible alarm. This is a civil decision — and it must be resolved at schematic stage, before duct routing is frozen.
Whether the network has two physical paths
A single ICT riser is a single point of failure. If it is damaged — by a fire, a flood, or a contractor's drill in a live building — floors or entire departments can lose connectivity. NABH Platinum requires that this not happen. The solution is two physically separated riser shafts, on opposite sides of the building, each capable of carrying full load independently. The fibre installed in each riser should have at least 50% spare capacity from day one — dark cores that can be activated without civil works when the hospital expands.
How nursing counters are sized
A counter at 600mm depth cannot simultaneously carry an EMR workstation, a barcode scanner, a medication tray, and a mobile tablet dock. A visually neat nursing station that is digitally undersized becomes unusable within a few months of commissioning — staff improvise, surfaces get cluttered, and the infection control logic of the original design is quietly undone. Minimum counter depth for a clinical nursing station with EMR integration is 750mm. Mobile EMR cart docking bays — with a data port and a backed power socket — need to be designed into the counter or the wall, not figured out post-construction.
How IT power is classified
Not all digital points have the same consequence when they fail. ICU monitoring gateways, OT anesthesia data ports, and emergency EMR terminals must be on UPS with zero transfer time. Ward workstations and pharmacy dispensing terminals can tolerate a brief interruption. Administrative billing counters can tolerate more. Designing all IT power as a single undifferentiated load — or sharing IT circuits with general power — means a surge to an HVAC motor can bring down a clinical system. The classification needs to be in the electrical drawings, with sockets physically labelled by tier, before construction.
What NABH Auditors Look At
Based on the compliance work I have done on accredited hospital projects, the audit checkpoints that most commonly trip hospitals are not the obvious ones. The items below are frequently underprepared:
Five audit checkpoints that catch hospitals unprepared
- Downtime SOPs physically posted at every HIS terminal — NABH auditors look for a laminated procedure at each workstation describing what staff do when the system is unavailable.
- Server room access log retained for 90 days — biometric plus PIN dual-factor entry is required. The log is reviewed during assessment; systems that record entry but not exit are flagged.
- Unsealed cable penetrations in the server room — clean-agent fire suppression depends on the room being sealed. Every cable and pipe entry must be closed with intumescent fire-rated collars. This is a visual check.
- Wi-Fi heatmap submitted as evidence — NABH Platinum requires documented coverage across 100% of clinical areas. A post-installation survey is expected. Dead zones in a finished building are expensive to fix.
- Critical value acknowledgement logs in the LIS — the laboratory system must auto-escalate critical results and generate a timestamped acknowledgement record. Auditors review this log. It requires the LIS to be interfaced with the EMR, which requires physical data points at each analyser position.
What This Means for the Project Brief
The hospital promoter and the architect both benefit from treating digital infrastructure as a primary design system — parallel to medical gas, electrical, and HVAC — rather than as a procurement item sorted out after handover.
In practical terms, this means asking for three things before design freeze: a room-wise digital endpoint schedule from the ICT consultant, a power classification schedule from the MEP engineer, and confirmed dual-riser routing on the structural coordination drawings. If any of these do not exist at schematic design, they will exist post-construction — as costs, as disputes, or as compliance gaps.
"A hospital that cannot sustain its digital systems in a power event, a heat wave, or a network fault is not simply an IT problem. It is a patient safety problem."
The architect who resolves these questions at schematic stage is not adding scope — she is preventing the project from inheriting liabilities that will compound through the building's operational life.
Ar. Rahul Saxena
Principal Architect — Studio Athenos, Jaipur
Healthcare Architecture · IGBC Accredited Professional
Studio Athenos — Hospital Design Practice
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